International Patient Services
At the Fortis Memorial Research Institute (FMRI), Gurgaon, we provide patients from all over the world with access to top-notch medical facilities. We strive to provide individualized treatment at every stage because we are aware of the differences in medical requirements and cultural expectations. From the moment a patient has a query until they return home after visiting the hospital and receiving follow-up care, we are by their side every step of the way. In this regard, we offer a range of services, such as:
- Helping patients schedule doctor’s appointments
- Video consultations with treating doctors
- Visa request letters for medical visas
- Assistance at the airport starts with airport transfers, pick-up, and check-in services.
- FRRO services include registration and visa extensions, among other things.
- Make arrangements for the dietician’s consultation so that they can tailor the unique international menu to the patient’s dietary, religious, and medical requirements.
- Coordinator-cum-interpreter: Language barriers are more difficult to cross than geographical ones. At FMRI, we have coordinators who are always available to provide translation services.
- Locker facilities
- Arrangements and discounts with leading hotels
- Rehabilitation and leisure travel: Following treatment and recovery, if a patient wishes to take in some local or national sightseeing, we would be happy to help.
- A multi-cuisine food court at Fortis Memorial Research Institute offers meals from different ethnicities. You’ll have a ton of options. The food court was designed with today’s lifestyle in mind and offers a choice of cuisine in a warm and clean environment.
Lounge:
The International Patient Lounge at Fortis Memorial Research Institute is genuinely unique in the area as part of our effort to give our patients a top-notch atmosphere. Our specialized International Concierge is here to help international patients with any and all of their requirements from the beginning of their journey from home town to the end, including visa arrangements, flight bookings, short-term stay accommodations, and follow-up care.
The new and posh lounge, which is a part of the FMRI International Program expansion, is situated on the upper ground floor of the lobby and close to the entrance. It provides patients with medical and support services, including appointment scheduling, travel coordination, hotel accommodations, medical transportation services, and language interpretation services. These services range from admission to billing and comprehensive assistance in discharge formalities.
There are mainly four sections in the lounge.
- A spacious family room with a reception desk
- A personal meeting room
- An area for Skype Video Consults (physicians from the clinic will provide consultation)
Stay Options:
You will be required to submit an accommodation request either during or prior to admission. The hospital and surrounding hotels both offer convenient private and semi-private lodging alternatives. Room assignments in hospitals are determined by medical necessity and bed availability.
Medical visa
Any medical tourists who travel to India for medical care must have a visa. Our foreign patient care staff requests a copy of every patient’s passport, as well as the passports of any guests they may be bringing. Once our International Patient Care staff obtains a copy of your passport, we will send you the visa invitation letter.
The medical invitation letter we provide for your visa will have your name as it appears on your passport, along with the passport numbers. One invitation letter will be adequate for the patient and the attendant. Printing the document and bringing the required documents with you when you visit the Indian consulate is advised for patients from other nations. Additionally, it is suggested that patients write down the time and date of their visit at the nearby Indian Embassy. Patients are also required to send their plane tickets in order to confirm the arrival date and time.
The Indian embassy or high commissioner will review and decide whether to accept your application. Generally, a six-month visa would be issued by the Indian embassy.
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